A viral video had been circulating online that showed some certain airport workers mishandling passengers’ baggage. A concerned netizen had filmed the crew doing so, and has reported this to the respective authorities who are in charge of handling such cases.

It has been identified that the flight in which the bag handlers had been working with was flight PR 1809 from Manila to Davao. The airline in charge of the said flight was Philippine Airlines (PAL).

 

 

 

The direct employers of the bag handlers, Excellent Workers MPC, had released a statement regarding as to what they shall do to the mishandling of passenger baggage, saying that they will “apply the appropriate disciplinary sanctions” and “take urgent corrective actions.”

As for PAL, they released a statement in support of Excellent Workers MPC, stating, “We condemn in the strongest terms this blatant violation of our cargo handling procedures. The video speaks for itself, substantial enough for PAL to take appropriate action.

“We owe it to our customers to ensure proper care of their shipments.”

From: http://news.abs-cbn.com/business/01/23/18/pal-baggage-handlers-in-viral-video-face-disciplinary-action